MacBook users need to back up their hard drives full of pictures, documents, media files and more. Apple includes a couple of tools within OS X that help with Mac backup, but users may want to consider some third-party tools as well. We’ll round-up the best Mac backup options to help you. These include Time Machine, which Apple builds into every Mac with OS X. Users can also backup selective data with things like iCloud, manual backup or file syncing services. Third parties also offer complete and partial backup solutions.
Aug 21, 2017 - In the “My Computer” section of the Backup and Sync Preferences, click Change. That the application is backing up unwanted stuff on the cloud. These thumbnails do not show up in Google Photos app, though the regular.
A few of these solutions will include opening System Preferences. To do this, do one of the following:
- Click on the Apple icon button in the upper left corner of the screen and choose System Preferences.
- Click on the gray and black gear icon from the Dock (on the right end by default). To make sure you’re selecting the right one hover over the icons till the label System Preferences pops up over the mouse cursor.
- Use the keyboard shortcut COMMAND + SPACE and type Sys then hit Enter.
Remember to follow the 3-2-1 Mac Backup strategy. That equates to 3 copies of your data on at least 2 kinds of media with at least 1 offsite backup. The three copies will include the one on the computer, one on the local backup media and one in offsite backup like the cloud or a drive that you put at another place. The following solutions will help you follow this rule.
Time Machine
Apple includes Time Machine as part of OS X making it possibly the simplest Mac backup option. Connect a hard drive and turn it on. The utility backs up everything on the Mac to the external drive so that users can get their files back if they lose them or if the computer stops working, gets lost or stolen.
We’ve got a great Time Machine How To article already. To summarize, follow these steps:
- Open OS X System Preferences using the steps above.
- Click on Time Machine in the last row on the right end.
- Click the On/Off button so it turns On.
- Click on Select Disk to choose the external drive you wish to use for backup and then OK to close the dialog box.
The box that pops up when the user clicks the Select Disk button offers the option to choose a disk connected to the Mac or the person can choose an AirPort Time Capsule. Apple sells two sizes ($300 for a 2TB option and $400 for a 3TB Time Capsule). The Time Capsule includes a hard drive and a network router with Wi-Fi and Ethernet. They’re simple to set up but don’t offer as many features as most modern routers, most of which transfer data faster than Apple’s Time Capsule. You need to choose between simplicity or speed and features.
Since Time Machine doesn’t offer an offsite option, use one of the following as well.
iCloud
iCloud won’t back up everything on a drive like Time Machine, but it does back files up to the cloud. GottaBeMobile offers a great guide for using iCloud on Mac and iPhone, but we’ll focus on OS X and Mac backup.
Set up iCloud by opening System Preferences. Click on iCloud, the first icon in the third row. The above dialog box will appear. Check off the kinds of data you want to back up. The article in the link above explains each of them in detail.
Every Apple user account comes with at least 5GB of free iCloud storage, but that will fill up quickly if the user plans to use it for things like photos or other media files. If you plan to use iCloud for all of your files and data, then consider buying more storage. It costs $2.99/month for 200GB or $9.99/month for 1TB. Click on Manage in the lower right corner. Then choose Change Storage Plan to buy more.
Other 3rd-party file syncing services also offer backup. See below for more on those.
Hard Drive Mirroring
Time Machine is a great tool for Mac backup, but it’s not as powerful as making a mirror image or copy of the entire hard drive. If your MacBook hard drive fails, then you can plug in the second hard drive and press the OPTION button on your keyboard while booting the Mac. All the connected drives will appear and you can pick the external drive and boot to it to get your Mac up and running. Now you can use it to reformat the internal drive and then mirror the external drive back to the internal drive and you’re ready to go. You’ll only lose the data created since the last time you created the mirror.
The two most popular solutions for Mac backup include Super Duper and Carbon Copy.
Super Duper
Super Duper comes from Shirt Pocket Software and costs $27.95 with a free trial version. It’s a simple program. It asks the user to point to their source drive in the first drop down box at the top of the SuperDuper app window. Select it from the drop down next to the word Copy. Then, choose the target drive in the second drop down box. After the program finishes the two drives will have the same contents.
SuperDuper lets users customize how files get backed up. There are a lot of features and some automation that makes it easy to set it and forget it. The program comes with a PDF file that does a great job of explaining its features.
The user can either Schedule the cloning of the disk for a later time or click on CopyNow to do it right away.
Super Duper is a simple, affordable solution that you can test before paying.
Carbon Copy Cloner
A slightly more powerful and polished program called Carbon Copy Cloner costs a little more than Super Duper. It works like Super Duper but offers a few more features for $39.95. Choose your source drive and then choose a destination drive. Set the user settings and click on Clone to start the process.
The program lets users select which files to copy. You either choose All files or pick Selected files.
If the user turns on Safety Net (a switch below the destination drive button), the program will protect files that the user deleted since their last backup as space allows. This protects those files on the destination drive without copying them back to the source drive of the Mac. This makes it possible to keep backups without cluttering the internal hard drive of the Mac.
Carbon Copy Cloner will also create image files of the drive. Users can customize how they receive notifications when the process completes: an email or using the OS X system notifications. The program also allows the user to schedule backups.
Mac Backup of Personal Files Only
Some people don’t want to take the time to do a full system backup. Since a person can reinstall their operating system and apps, the user only needs to backup personal files. It’s not the best approach, but it might make sense if…
- You don’t own a large enough backup hard drive.
- You use very slow Internet service and backing up to the cloud will take forever.
- Your Internet service provider limits the amount of bandwidth you can use in a month and full backups will eat that up quickly.
Forklift
Get an app like Forklift ($9.99) a helpful Finder replacement. The app looks like Finder, but shows two panes making it easy to copy from one drive to another quickly. The program also includes the following features making it great for backing up files.
- Remote file access though FTP, WebDAV, Amazon S3, SMB and more.
- Folder Sync compares contents of two folders and syncs them so both folders always include the same files
- Synclets schedules syncs and runs them automatically.
- Conflict management controls whether to delete files when copying a similar file from one place to another.
- Create archives like ZIP files.
- Built-in file viewer so users can see what they’re copying (great for pictures and videos).
6 File Sync Solutions for Mac Backup
If you want to use a cloud backup solution for backing up just your personal files, consider using one of the great file syncing services. Here’s a list of the best file syncing options:
- OneDrive – comes with an Office 365 subscription so you may already have up to 1TB included
- Dropbox – most used by other apps and services and integrates with Microsoft Office
- Box – a large cache of free storage
- Google Drive – if you’ve ever bought a Chromebook you may already enjoy a 1TB of free storage
- SugarSync – one of the most feature-filled services with awesome sync apps and mobile apps, but it’s also a little more expensive
- iCloud Drive – you can still use it as a drive by storing files in the iCloud Drive folder on your Mac.
3rd Party Mac Backup Services
A 3rd-party cloud backup service that offers the most complete option, but it also costs more than most. Check out these popular services.
iDrive
iDrive is listed as a favorite among Mac users. It’s a comprehensive solution with some awesome features. This makes it the best option in the roundup for those who don’t mind paying for a solid 3rd-party cloud backup service.
iDrive offers a free 5GB account for people who don’t want or need to back up everything. This makes it more like the above file syncing services. A 1TB option costs only $60/year, but they’re running a sale for $44.62. The 10TB option is for hardcore users with multiple machines to back up and costs $500/year or about $375 on sale.
The iDrive app shows a column along the left with buttons for each part of the utility.
- Backup – use this to start backups either to a local drive or over Wi-Fi or through the Internet to the iDrive servers.
- Restore – when you need to put a file back in place after loss, use the Restore section.
- Schedule – this schedules backups. Tell the program to do all backups at night or during the part of the day when the computer’s not in use but turned on.
- Sync – syncs files stored in a special folder under your main user folder. Each computer set up with iDrive will sync the folders in this special folder. It works like Dropbox or Sugarsync.
- Server Backup – for backing up web sites and only shows up in the business versions.
- Settings – change the utilities settings.
In the above screen shot, notice that iDrive offers iDrive account backup and local backup. The first backs things up through the Internet to the iDrive cloud servers. The second option does the Mac backup to a local drive: an external drive or a network attached drive. Users can also pick an iDrive Wi-Fi backup drive like the one offered by iDrive for $100 (1TB) or $150 (2TB). Connect it to your network and backup over Wi-Fi.
Use the Restore button on the left to get the backup files from the cloud. It lets you select specific files or folders and chose to either put them back where they were originally or you can download them to a different spot, like your Mac Desktop. Do this if you want to put it back in place manually.
iDrive offers a few features that make it a great tool. For example, remote backup control through their website and mobile apps so you can reach your files from anywhere. The apps also backup phone or tablet content.
Users can get the iDrive mobile apps for iPhone and iPad. The app backs up contacts, photos, videos, health data, and calendars. It also syncs files between all mobile devices and backs up Instagram and Facebook accounts. Use it to share files or folders with others and view your backed up images or videos within the app.
Backblaze
Backblaze also offers a solid backup service for a comparable price. Their regular price is less than iDrive at only $50/year for personal backup. However, that’s slightly more than the iDrive sale price. Users get unlimited storage, a huge benefit compared to iDrive. This makes it a better deal for those who need more than 1TB of backup storage.
The program runs from the Menu Bar in OS X. Click on the little flame icon to access the following:
- Preferences
- Remaining Files to backup
- Pause the backup
- Restore your files
- Check for program updates
- Get help
- Transfer Backup State lets you pause backing up of this computer and transfer your backup to another computer
- About shows program info
The utility is simpler than iDrive, but also doesn’t look as pretty. It includes many of the key features you get with iDrive. It comes preconfigured to start backing up the moment the user starts up the utility. Users can add more files to the backup since Backblaze backs up user files but excludes apps and OS X files by default.
Backblaze offers three options to restore your Mac backup files. Download them from the web in the form of a single ZIP file, on a flash drive (up to 128GB) or a USB hard drive (up to 4TB). These last two will cost $99 or $189 and they deliver them overnight via Fedex. Backblaze also offers Backblaze iOS app. Use the app to see your files and download them after the service backs them up from the computer. It also shares files using the built-in iOS share feature. It doesn’t seem to back up the phone or tablet’s files like iDrive’s iOS app.
Backblaze includes one feature that you can’t get on iDrive. If a MacBook gets lost or stolen, Backblaze can be used it to find it. Go to their website and login. Use the Locate My Computer link along the left side of the screen. Click on Map This and it opens a map to show where the computer last logged into the Internet. However, I use a VPN service that seems to block this feature.
Recommendation
Start with Time Machine as your complete local backup. If you don’t own an external drive, get one. They’re not expensive and you don’t need a super fast drive. Find one the same size or bigger than your internal hard drive.
Next, turn on iCloud and get the 200GB option, unless you know you’ll need more space. It’s only $3/month for peace of mind and does more than backup. Don’t trust Apple alone, however, sign up for a file syncing service and/or iDrive or Backblaze. iDrive seems like the better solution for most people. Those who need more space than 1TB should buy a Backblaze subscription.
This takes care of the 3-2-1 backup strategy. You have 3 copies of your important files, on the internal drive, in Time Machine and in the cloud. The files are on two different media (three if you count the cloud which serves as the offsite backup).
For added security, clone your disks regularly and then store the cloned drive somewhere else. Mail it to a family member across country or take it when you visit. Do this a few times per year.
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This article explains why thumbnails are not being seen in the mobile app or MyCloud.com.*END
Important: Please ensure that your My Cloud product firmware is up to date. For assistance with updating My Cloud firmware, please refer to Answer ID 10440 How to update the firmware on a My Cloud device |
Issue:
Thumbnails are not being created or not seen in the My Cloud mobile app or MyCloud.com.
Cause:
When new content is added to the device, the My Cloud will generate thumbnails for the supported media type.
The process that scans content and generates thumbnails may have stopped, been disabled on a My Cloud device or have become corrupted due to an abrupt loss of power or a reboot of the device during the content scan process.
For a list of supported file types, please refer to Answer ID 16399 My Cloud and My Passport Wireless Pro Thumbnail Supported Files
The process that scans content and generates thumbnails may have stopped, been disabled on a My Cloud device or have become corrupted due to an abrupt loss of power or a reboot of the device during the content scan process.
For a list of supported file types, please refer to Answer ID 16399 My Cloud and My Passport Wireless Pro Thumbnail Supported Files
Solution:
My Cloud | Click here for Instructions (instructions will appear below this table) |
My Passport Wireless and Wireless Pro | Click here for Instructions (instructions will appear below this table) |
Supported Thumbnail File Types | Click here for a list of supported file types |
Please select My Cloud or My Passport Wireless and Wireless Pro options to view the instructions.
Important:The instructions below are designed to assist in troubleshooting the causes of not seeing thumbnails using the My Cloud mobile app or in MyCloud.com. Please try one solution at a time and test for resolution before continuing with the next item. |
External USB Devices
Disconnect and Remove any and all devices from the USB port of the My Cloud.
Cloud Access or Service
Stopping and Starting the Cloud Access or Service can resolve most thumbnail generation issue when the media crawler is in an unknown or unstable state.
Log in to the My Cloud Dashboard and turn off and on the Cloud Service.
Log in to the My Cloud Dashboard and turn off and on the Cloud Service.
- Login to the MyCloud http://IP-Address-or-Device-Name/ in the URL box. You can also access it by using the WD Link software.')' ;=' onmouseout='hideddrivetip()'> Dashboard as the admin User.
For assistance logging into the Dashboard, please see Answer ID 22007: How to Access the Dashboard on a My Cloud Device - Select the Settings tab.
- Scroll down to Cloud Service.
- Turn ON Cloud Service if it is turned OFF
- Turn OFF and ON Cloud Service to stop and start the thumbnail generation process..
- If the issue is not resolved, proceed to the next section.
My Cloud Power Cycle
Powering Off and On, Hibernate or Reboot of the My Cloud device will start all new services including the thumbnail generation process.
- Login to the MyCloud http://IP-Address-or-Device-Name/ in the URL box. You can also access it by using the WD Link software.')' ;=' onmouseout='hideddrivetip()'> Dashboard as the admin User.
For assistance logging into the Dashboard, please see Answer ID 22007: How to Access the Dashboard on a My Cloud Device - Click the 'person' icon in the upper right hand corner of the screen to access the options menu.
- Select Reboot, Hibernate, Shutdown or Power Off and On the My Cloud device depending on the make, model and firmware being used.
NOTE:The power plug may need to be removed and inserted to power on units that do not have a physical power button. - If the issue is not resolved, proceed to the next section.
Disable My Cloud Indexing Services
- To disable indexing and media services, please refer to Answer ID 18625 How To Disable and Enable My Cloud Indexing and Media Services
- Power Off and On, Hibernate or Reboot the My Cloud
![My Cloud App For Mac Not Showing Backup Thumbnail My Cloud App For Mac Not Showing Backup Thumbnail](http://cdn.osxdaily.com/wp-content/uploads/2014/05/iphoto-thumbnails-missing-fix-300x284.jpg)
Content Database Rebuild
Rebuilding the content database will generate all new thumbnails for supported content.
For assistance rebuilding the database, please follow the instructions below.
For assistance rebuilding the database, please follow the instructions below.
Important: | Rebulding the Content Database is CPU and Memory intensive. Access to content and the dashboard will be slower than normal until the index rebuild process completes. The completion time of the rebuild process will depend on the data amount and will vary per customer. Best practice is to allow the rebuild process to complete before adding more data. |
- Login to the MyCloud http://IP-Address-or-Device-Name/ in the URL box. You can also access it by using the WD Link software.')' ;=' onmouseout='hideddrivetip()'> Dashboard as admin.
For assistance logging into the Dashboard, please see Answer ID 22007: How to Access the Dashboard on a My Cloud Device - Select the Settings tab
- Scroll down to Cloud Access or Service
- Turn On Cloud / Remote Access
- Click Configure
- Click Rebuild and then click Save
- Select the Home Tab to see the Content Scan status
- Click the Content Scan to see the current status
- When the thumbnail creation is completed, the Content Scan Status should report Idle
- Reboot, Hibernate, Shutdown or Power Off and On the My Cloud device.
Important:Single bay MyCloud with firmware 2.xx.xx will not have the Content Scan status |
Detailed Steps and Disk Activity
If the steps listed above, does not resolve the issue, please use the details steps listed below.
- Turn OFF Remote or Cloud Access
- Turn OFF Twonky DLNS Media Server
- Turn OFF iTUnes Server
- Disconnect all devices from the USB port of the My Cloud
- Reboot, Hibernate, Shutdown or Power Off and On the My Cloud device
- Listen close to the internal hard drive disk activity
- When the disk drive sounds idle, open a web browser and login to the dashboard
- Turn ON Remote of Cloud Access which will start the indexing and thumbnail generation process
- Log Out of the dashboard and close the browser windows
- Listen close to the internal hard drive disk activity
It should be making a lot of noise due to the indexing and thumbnail generation process - Listen close to the internal hard drive disk activity
If the disk activity has subsided or is now idle, process to the next step - Open a web browser and login to MyCloud.com and check for the presence of thumbnails on supported content
- Open and connect to the My Cloud using the My Cloud mobile app and check for the presence of thumbnails on supported content
- If there are no thumbnails generated, the My Cloud may require a full factory restore
- Backup all data located on the My Cloud to another device or location
- Full Factory Restore the My Cloud
For instructions, please refer to Answer ID 14275: How to Restore a My Cloud Device
Important: DO NOT access the Dashboard, attempt to access the Shares in Windows or macOS while there is disk activity. |
Important: DO NOT access the Dashboard, attempt to access the Shares in Windows or macOS, access the My Cloud using the mobile app or MyCloud.com while there is disk indexing activity. Wait until the internal hard drive is idle. |
Important:The instructions below are designed to assist in troubleshooting the causes of not seeing thumbnails using the My Cloud mobile app or in MyCloud.com. Please try one solution at a time and test for resolution before continuing with the next item. |
Power Cycle
Powering OFF and ON the My Passport Wireless device will start all new services including the thumbnail generation process.
- Press and hold the physical power button on the My Passport Wireless device for 3 seconds to power the unit OFF
- Press and hold the physical power button on the My Passport Wireless device for 3 seconds to power the unit ON
Battery Mode
Login to the My Passport Dashboard and ensure the battery is NOT in Battery Life Saving Mode and is in Performance Mode.
- Log into the My Passport Wireless device dashboard.
For assistance, please see Answer ID 19786: How to access the Dashboard on a My Passport Wireless device - Click the Hardware icon
- Ensure the Battery is in Performance Mode
- Click Reboot
Content Database Rebuild
![My cloud app for mac not showing backup thumbnail iphone My cloud app for mac not showing backup thumbnail iphone](/uploads/1/2/5/8/125845691/507024817.png)
For assistance rebuilding the database, please follow the instructions below.
Important: | Rebulding the Content Database is CPU and Memory intensive. Access to content and the dashboard will be slower than normal until the index rebuild process completes. The completion time of the rebuild process will depend on the data amount and will vary per customer. Best practice is to allow the rebuild process to complete before adding more data. |
- Log into the My Passport Wireless device dashboard.
For assistance, please see Answer ID 19786: How to access the Dashboard on a My Passport Wireless device - Click the Media icon
- Click the Rebuild button to rebuild the Content Database by scanning all media files to generate new thumbnails.
- Press and hold the Power Button for 3 seconds to power OFF the device
- Ensure that all LED are off
- Press and hold the Power Button for 3 seconds to power ON the device
- Log into the dashboard again
- Click the Media to ensure the Content Database is Bulding Thumbnails.
- When the thumbnail creation is completed, the Content Scan Status should report Idle.
- Click the Hardware icon and click Reboot
Note: | Rebuiding the Content Database on a My Passport Wireless Pro could result in All Blinking Blue LED. For more information on Blinking LED, please refer to Answer ID 15172 All LEDs Fast Blinking Blue on My Passport Wireless Pro |